Customer stated how system was not working. Unit at set point upon arrival. Went through system operation to find flame safety testing at 0. Flame safety is failed. No further heating issues upon repair completion. Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Office will ship filter pack to home. Humidifier precision tune up and cleaning. Remove current water pad, clean off pad housing and water distributor. Clean out humidifier box. Clear out drain line. Replace with new water pad. Test operation.