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I have worked for a heating and air conditioning manufacturer for 30 years. I have worked with lots of contractors in the Chicago area. When my family woke up to a cold house at the start of a holiday weekend, I knew there was no need to panic, even though the temperature outside was below zero. I also knew I needed to call Compass right away. Communication from beginning to end was impeccable. Extremely fair pricing. Mike had our furnace up and running in time for lunch. Thank you to the entire Compass team for treating customers like family.