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After having a very poor experience with another company, we turned to Compass for a second opinion. Not only did they quickly get us on the calendar, but Ryan was extremely kind and patient, explaining all possible options for repair, even making a second trip out on his time off to review the contract in order to expedite service. Dave and Matt installed our new furnace. They were punctual, efficient and extremely tidy in their work. Dave walked us through the new system and took the time to make sure we were comfortable and pleased with the finished project. After this experience we will definitely look to Compass for all our heating and cooling maintenance and repair. Compass provides customer service and care that is leaps and bounds above the others in the industry.
Overall great experience! Very fast and easy process.
Very good communication with the installers. Dave the lead installer. Walked me through the process and location of all the equipment prior to install. Dave also installed the batteries in the remotes and explained the features. Mitsubishi A/C units work like precision instruments. Respond well to remote control. Units are very quiet and do a great job cooling. Would definitely recommend Compass Heating and Air and the Mitsubishi units.
Compass hearing continues to impress with skilled professionals that consistently take the time to explain their work and they always demonstrate that they love their craft and want what's best for their customers.
Compass Heating is a great company to deal with for servicing or installing new equipment
Fast, efficient, quiet installation and clean-up. Pleasant, personable interaction.
Was very pleased with both technicians, they cleaned up extremely good , help us to understand the.new AC, was very satisfied with the AC replacement.
Really epic work. On time, did job, good people
The removal of the old unit and installation of the new unit was done swiftly with no problems.
Dave was the lead installer who was commissioned to remove and replace my furnace for a separate house water repair. In the process he found HVAC issues that needed addressing and was able to provide the extra service in addition to the original job. He explained everything thoroughly and I had complete confidence in his work. I now have a new HVAC company because of his care and expertise.
We now have air conditioning!! Our house was built in 1941 with baseboard heat. A split system now allows us to keep cool in the summer!!
If you have any concerns on whether or not Compass is a qualified dealer and installer, put your mind at ease! We had a 5 ton Daikin Fit outdoor inverter along with a 120K BTU high efficiency gas furance installed by their team of professionals. Dave, Mike and Matt were the most knowledgeable and courteous group I have ever met. There was plenty of work to be done on site (replacing a 30 year old Carrier system) but they started and finished just when they said they would. Compass is just would you would hope for, a company who simply does what they say they will! I couldn't be happier with my decision to choose Compass.
It is very difficult to find a upstanding honest company. Mike and compass heating and cooling are very clear and communicate well. They don’t try and pull the wool over your eyes so that you’ll spend more money, they are very honest about what you need and what you do not need no matter what the cost is.
Tech arrived on time, very courteous, and easy to work with. Took excellent care of floor and cleaned up work area. Equipment runs well!
LRepairing an AO Smith water heater, in the Yorkshire Woods neighborhood of Hoffman Estate s 60192
Installation of a Mitsubishi onetoone heat pump mini split system.
Furnace clean and check on an Amana unit
Furnace clean and check on a Ducane furnace
Furnace clean and check on a Carrier furnace
Furnace clean and check on a Daikin furnace
Installation of a Goodman 60,000 BTU upflow furnace.
Performing a furnace tuneup on a Daikin modulating high-efficiency furnace In Arlington Heights Illinois. 60004
Installation of an 80% Goodman horizontal furnace.
Repairing a Bryant furnace in Bartlett, Illinois. 60103.
Furnace clean and check on a Bryant furnace
Repair on an American Standard furnace
Performing a furnace tuneup on a Lennox 80% efficiency furnace in Bartlett, Illinois. 60103.
Furnace clean and check on a Daikin furnace
Performing a furnace tuneup on a high-efficiency carrier furnace in Arlington Heights Illinois.