Did great job replacing heater and coils. Also quick to respond and has customers needs at heart.
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Awesome company. Came the same day I called. Found motor bearing going bad, but didn't try to sell me a new motor. Suggested I wait to replace motor when bears failed completely or in springtime when I would need the motor working perfect.
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Great company always helpful and responsive. Someone I can trust for a good assessment of what needs to be done with out up-selling me on replacement units or expensive "repairs". They will let you know what needs to be done even if that is a simple maintenance where they won't need to come out.
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Overall Experience
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Convenience
Overall Experience
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Price
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Overall Experience
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This gentleman runs his company the right way! He values customer trust & satisfaction over personal gain.
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Overall Experience
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I would recommend company to anyone.
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We have used Couling for years. Service is great, reliable, reasonable price and works with us to ensure the services meet our needs. Couling was well chosen and suited for the circumstances. We recommend often!
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Service call that the upstairs central heater is not working. We find the sequencer is grounded out and keeping the heater from coming on. We replace the part and run test the heater. The central heater is working well just in time before the cold front comes in.
Service call that the Central Heater is not working. We find the variable speed blower motor grounded out. Replace the motor and run test the gas heater. The heating system is working properly
Service call that the heater is not working. Find the thermostat not wired properly to turn on the auxiliary heater. Run test the heater and everything is working properly. The family is back to being warm and comfortable.
Service call that the Heat pump is not working. Find the capacitor in the air handler for the blower motor burnt out. Replace the capacitor and run test the heater. The family is back to being comfortable and warm
Service call to check the Central Heater. Turn the gas valve on. No leaks at the gas valve. Start the gas heater up and check for carbon monoxide. The system is not leaking CO at this time. Since this is an older gas heater we advise the customer to get CO detectors.
Service call to check the Heat pump. The central air and heat system is working properly
Replace the Central Heater and Evaporator coils. Install new wood platform with a filter base to make changing the filter easier.
Service and check 3 central heat systems. Amp draw on motors are within specs. Coils are clean. The thermostat is calibrated. Heaters are ready for the winter
Service call that the thermostat for the Central heater is not working properly. Find the thermostat faulty and replace. Run test the central Heater and the unit is working well.
Central Heating service call that the heater is not working. Find the gas valve turned off and the return ductwork collapsed. turn the gas valve on and install new return ductwork.
Service call to service and start up the Central Heater. Everything is working properly on this Carrier gas heater in the attic
Service call that the thermostat is not working properly and the screen is blank. Find and replace the low batteries. Run test the Central Heater and everything is working well.
Service call that the Central heater is not working. Find a wire off at the heat strips. Make repairs and the customer has heat before the cold front comes in.
Service and check Central air and heat system. Clear drain lines. Freon levels, amp draw on compressor and motors are all within specs.
Central Heating. Service and get two Heaters ready for the winter. Amp draw on motors are within specs. Gas valve and burners are within specs. Blower motor and inducer motor are within specs.
