Brenden s attention to this job was perfect. And I complimented him for his excellent communication and dedication.
Brendan was thoughtful, thorough, polite, efficient and very knowledgeable. He was great and provided a really good yearly maintenance check-up.
Outstanding on all aspects of work performance.
Highly recommend him
On time, thorough and willing to explain process.
Job completed professionally and quickly!
Cut out all of the pipes connecting to the pump and to the bottom of the pressure tank Removed burnt out pump and popped expansion tank Made new connection to the poly suction line and the drive line pipe that goes back into the well Piped in a new jet well pump and 65 gallon expansion tank Pressure switch on pump is set at 30psi to turn on and 50 psi to turn off Under rear cover of pump flipped the switch on the pump from 230volts to 115volts because the power supply for the pump is only 120VOLT domestic plug Recommend having an Electrician come in and run 230 V wire to the pump this will allow the pump to work twice as hard but itâ€™ll be more efficient because it wont have as long of run times when itâ€™s building pressure back up to 50psi Ran through several cycles before closing up
Checked customer complaint about a leaking water heater. The customer had a 20 year old 40 gallon water heater that was leaking from the bottom. Presented customer pricing to replace the existing water heater and stand with a new one. After pricing was approved I drained the existing water heater. Performed the removal of the existing water heater and stand. After the existing water heater was removed I performed the installation of the new water heater. The new water heater was installed with new earthquake straps, water supplies and a new gas flex. After the water heater was installed I turned on the water and bled the air from the tank. After the water heater was full I turned on the gas and tested for leaks with the customer. There were no water or gas leaks when last checked. I set the water heater temperature to 120 degrees as per customerâ€™s request. The customer was happy with their new water heater. Manufacturer recommends not setting water heater temperature beyond 120 degr
10/8 Customer called in for continuously running toilet along with a LP water heater that had a pilot light continuously going out. Customer decided to move forward with replacement of both a 50 gal LP water heater and a 50 gal electric water heater. Will return at later date to perform installation of tanks. Estimates for toilets will be sent out via email. Shut water off to building. Drained system. Drained both tanks. Looped water heater flexâ€™s together. Removed tanks. Water was left shut off to building. 10/13 Water was still shut off to building. Shut gas off at the tank to building. Installed earthquake straps for gas water heater. Removed gas fittings in order to install LP water heater. Installed new tank. Installed new water heater flexâ€™s. Installed new thermal expansion tank. Installed new section of venting. Installed new drip leg on gas piping. Installed new water heater flex. Filled tank. Fired off tank. No signs of leaks. Checked for gas leaks twice. No signs of
Arrived on site per customer complaint their drains backing up inside the home. Upon arrival the homeowner informed me that the drains had been slowly draining. Provided customer pricing to attempt to clear the mainline by going through a toilet. Customer accepted pricing. Began by shutting off water to the toilet. Pulled toilet. Went into crawlspace and ran the camera down the line, we were completely submerged in water from about 20ft to 86ft. The camera would not go past 86ft as their was an obstruction. Pulled camera back out and ran 300 machine down the main line. After working the cable I felt a block around 80ft. Worked cable back and fourth attempting to clear the obstruction. Pulled cable out of line and reinserted the camera down the line. The line was clear of any standing water from 0-86ft. After getting to 86ft I was unable to push the camera any further. CPI will be providing a price excavate and install a clean out where the camera was stopped. Ran water from multiple d
Customer called in about kitchen faucet receiving low water pressure on hot side. Checked filter on cold side on tankless water heater. Found buildup of what appears to be debris inside of filter. Ran water at bathtub spout through tower for several minutes but found no signs of debris. Check aerator at lavatory faucet but no filter was present. Checked meter and Found that meter was spinning while no water was running inside of home. Turned main water shut Off. Checked meter again and found that it was still spinning. Inspected crawlspace to verify no leaks present on water piping inside of home. No signs of any leaks found. Found PRV valve and shut off right after main water service stubs into home. Shut this valve in order to isolate main water service further. Checked meter again and found it still spinning indicating water leak somewhere in yard. Note: this was brought up to customers attention and offer was made to dig up portion of yard and replace line. This digging would be
Arrived on site per customer request to have us perform the annual inspection of their furnace. Began by giving the unit a call for heat. The unit kicked right on. Tested my inlet gas pressure which gave me a reading of 7.39 W.C. Flame sensor was pulling 2.7 micro amps. Blower was pulling around 7.37A. Inducer was pulling 2.33A. Measured for my Delta T and got an air temperature differential of 35 degrees. Tested for carbon monoxide inside the home and found 0PPM. Tested for gas leaks on the furnace and water heater gas piping and found no traces of gas. Tested operation of thermostat everything was functioning properly. All measurements recorded today were within manufacturers specifications. Thank you for choosing CPI Plumbing and Heating Inc.
Arrived per customer request to clear a clogged toilet. There was standing waste and toilet paper in the toilet bowl. Ran water through lav sink and flushed toilet in other restrooms. All other fixtures drained as designed. Offered pricing for auger of toilet as well as pull and clear if needed. Also presented pricing for installation of pressure assisted toilet, and an emergency valve replacement added on , all options with and without membership pricing. Customer decided to go with the pressure assisted toilet and emergency stop replacement. Shut off water to building and drained water from lines. Removed existing multi turn angle stop and toilet supply line and installed new quarter turn angle stop. Restored water to the building and inspected for leaks. No leaks were identified. Removed excess water from existing toilet, removed from floor and discarded old flange bolts and wax ring. Assembled pressure assisted toilet and set with new wax ring, flange bolts, and supply. Restore
9:00am Spoke to Blake on Phone. Customer complaint of multiple tenant calls for "no heat". Performed diagnostics over phone. Instructed Blake to reset Pump #5 and Pump #7 mag starters. Both pumps appeared to be functioning as designed. Arrived on site at 1pm to meet with Blake. Both Pumps were still in operation. * Pump #7 is primary loop circulator * Pump #5 is North wing circulator They had recently experienced some power outages in the building. Blake agreed to continuously monitor the system through out the day and send email update to email@example.com before leaving for the night. Blake also reported a bearing seal leak from Pump #7, but now that pump is running it is no longer leaking. CPI will provide pricing for the repair / replacement of bearing seal. Thank you for choosing CPI Plumbing and Heating Inc. Note: This is a billing account
Arrvied onsite per customers complaint of plumbing under the sink to be leaking. Upon arrival Sunnie, informed me that drain doctor had previously been out there for the issue involving the drain backing up. Began by providing the customer pricing to do a drain diagnostic. Customer accepted pricing, began by finding a crawlspace access. After going through the crawlspace I found the drain lines to be old galvanized. Water piping was galvanized and located right on top of main sewer line. After discussing what I had found with sunnie I provided and price to replace both the water and waste piping in the crawlspace. Due to limited access in the crawlspace CPI would need perform the water and waste repipe at the same time. Access is not available to just perform one or the other. Sunnie accepted pricing to repipe the lavatory drain for the guest bathroom. Began by shutting off the well system located in the pump house. Removed both hot and cold angle stops and installed new 1/4â€ turn st
Arrived on site due to customer complaint of a failed expansion tank and a couple other issues. Upon arrival I discovered that the temperature and pressure relief valve was stuck in the open position allowing water to trickle through the discharge that leads to the front porch. I also found the expansion tank on the water heater to have failed. Provided Mike options to replace both items. Customer accepted pricing. Began by shutting off water to the hot water heater. Put water heater into â€œpilot modeâ€. Drained the system through an outside hose bib, drained tank to bottom performing a complimentary flush and drain. Provided and installed a new expansion tank and temperature and pressure relief valve. Set pressure on expansion tank to match homes pressure. Reconnected the required connections and turned water back on to the tank. Bled air as required and reset water heater to â€œhotâ€ setting. Checked for any leaks near the tank and none were found. Showed Jermey the final results
Confirmed with customer that water was backing out of floor drain and toilets are not draining. Removed toilet and used cable through drain 40 feet water is no longer standing in drain pipe. Used camera finding blockage at 28 feet. Used cable multiple times clearing out blockage. Used camera back down drain finding mainline is clear for 70 feet. Customer also had a mop sink that was not drain. Used cable through floor drain retrieving hair blockage. Tested sink verifying proper drainage. Thank you for choosing CPI plumbing and heating.
Customer called in about bringing water heater up to code. Turned off power to water heater. Turned off water. Drained tank. Removed tank. Installed new earthquake strapping. Installed new pan drain. Installed new t&P drain. ReInstalled existing tank. Installed new water heater flexâ€™s. Insulated lines. Filled tank. Turned breaker back on to unit. Checked for leaks. No signs of leaks found at this time. Thank you for choosing CPI plumbing and heating!
Confirmed with customer that 3 bathroom sink drains needed reconnected and also kitchen faucet, garbage disposal and drain piping. Connected all three bathroom drains to pop up assembly that have been installed by others. Also connected supply lines to shutoff valves. Installed customer supplied kitchen faucet, garbage disposal and Repipe under sink drain with studor vent. Tested all fixtures verifying proper drainage and no leaks present. Cleaned out our bathroom pop up assembly that was full of hair and soap buildup. Thank you for choosing CPI plumbing and heating.
Arrived on site to perform the annual maintenance and safety inspection on the mini split system. Began by having Brandy show me around the home and where the equipment was located. Began by giving the unit a call for cooling, after letting the system stabilize it was producing 61 degree air. Inside temp was 74. Checked temps on the line-set. Outdoor fan was pulling right around 2.8A while the unit was running in a cooling cycle. Clean filters on indoor unit, found them to be pretty caked with dust and debris. Reinstalled filters. Wiped down indoor and outdoor unit removing any visible debris. Provided customer pricing to replace the system due to the current age and condition of unit. Provided customer pricing to renew the membership at this time. Customer declined. Thank you for choosing CPI plumbing and heating inc.
Confirmed with customer that toilet tank bolt broke water was turned off prior arrival. Removed all components inside toilet tank and tank to bowl gasket. Installed toilet tank rebuild kit and turned water back on to toilet. Tested verifying proper drainage and no leaks present. Thank you for choosing CPI plumbing and heating.