The Tech I had on 04.21.22 was TREMENDOUS. I really appreciated his explaining things that should have been caught previously by former technicians but that he caught and brought to my attention to take care of and ensure my units are operating at peak efficiency. I am someone who maintains her equipment (as my Dad taught me) and to know that some of these issues should have been brought to my attention earlier, was frustrating to hear at the least. You need more people like Cesar Tinoco. I would also go as far as to have him train future employees as well. Cannot say enough good things about him...even my deaf GSD ended up putting her head on his arm as he was sitting at my table explaining things and that means she likes him and has accepted he is not of harm (she also has brain damage so I ask that no one pets her just in case the movement triggers her fear). Thank you for sending him to my house!!!!
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Jose was knowledgeable, polite, respectful and thoroughly helped me understand all that was going on with our AC unit. He is wonderful to work with!! I will continue to be a repeat customer!
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The workers are very polite and helpful. They respect their customers. They show up on time for the work they are to do.
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Top notch company!! Brian, the owner is honest, fair and kind, and he hires people with the same values. The staff is knowledgeable and helpful, efficient and professional and always on time. No waiting a 4-5 hour window like most companies. Pricing is always fair and the techs really take care of you. I’ve referred Crossway to dozens of friends and all have come back pleased with the customer service they receive. They truly treat their employees and customers like close family. Wouldn’t use anyone else. Axel took great care of me today.
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The check-up was exceptional. Juan did an awesome job checking our units. It was good news that no issues were found.
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Everyone that talked to me genuinely cared about my service needs. Owner Brian provided guidance and support and the Hvac technician Daniel was a top notch service provider. I will definitely call them again as well as refer them to my friends and family.
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Great service. Very Professional and expert about air conditioning! David Small is fantastic!!!
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Crossway provides excellent service with a leave of dedication and collaboration I have never experienced from an HVAC company. They truly care about their work and providing a solution and system correctly designed and installed for your needs. Considering the effort and final product I find their pricing fair and honest, I recommend them to those I know and who ask about a HVAC provider in this area.
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I love how they explained the entire process and went completely over the fees for work being done. EXCELLENT customer service! Prompt, knowledgeable & experienced.
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Daniel was amazing!! We needed someone out to our home very quickly to evaluate our AC units. Daniel was there on time and went above and beyond to take care of our needs.
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After hours call, two systems not cooling. Both had bad capacitors at the condenser. Replaced systems are now cooling properly.
Preventative maintenance, 2 system house. Inspect all system to assure ready for summer. Take refrigerant readings, inspect electrical parts and mechanical
Performed a preventative maintenance check on one system. Found pressures on condenser high do too dirty coil. Chemically cleaned and replaced bad capacitor.
Preventative maintenance, 2 system. Inspect all electrical, mechanical and refrigerant level. Found a blower capacitor and condenser capacitor failed. Replaced both upon customer approval.
Replaced furnace, do to motor going out and not properly being installed. Added return plenum and AprilAire filter. New gas flex and surge protector. Properly sealed and tested system.
Preventative maintenance, spring check. System installed in winter. Refrigerant was added now that weather allows for proper reading’s
Spring maintenance, inspect inside system and outdoor. Wash condenser coil using water. Change a faulty capacitor. And checked refrigerant level
Replaced vent pipe, found leaking CO and not up to code. Ran through roof added flashing and storm collar. Ran one new duct. System venting is now safe and up to code.
Preformed Spring A/C inspection on one Trane system. Tested and treated drain lines. Checked all electrical connections and amp draws. Measured temperature rise and static pressure. Checked refrigerant levels using super heat and sub cool method.
