Axil did a great job. On time, responsive, kind, creative. Took time to explain issues. Was willing to go above and beyond. Fantastic. I don’t know if he’s a business development guy for you, but he did that work while he was here. Only issue is that I know believe the last guy who came in Oct and replaced a capacitor may have fixed a problem that wasn’t there. The same exact symptoms and sounds as last time (6months ago, at the end of AC season), but it had nothing to do with the capacitor. It was just loose panels on the outdoor unit. Extra tension applied and screws tightened was all it took. If that’s right, then I overpaid last time and endured an unnecessary repair. Can’t be sure, but seems very possible.
