Technician Taylor arrived on scene to investigate reports of washing machine backing up. When technician arrived client had washer pulled off of wall and disconnected from power and drain. Technician disconnected water line from washer and ran it into drain line. Technician flustering to see where backups may be occurring. Client stated she didn't believe it was a backup but a leak. The entire laundry trap is exposed in the garage and technician was able to investigate. Technician found no form of backup or leak occurring from drain system or water supply. Technician believes problem to be with washer. Washer is quite old and deteriorated. Technician offered a full home evaluation while he was out. Client declined in technician accepted. Technician cleaned work area and pulled off