Jeremy was very polite & knowledgeable. I’m looking forward to getting my home running more efficient. Finally a repair man that listens to what I’m looking for, not what they think I need. A bumpy start on scheduling. My 1st appointment, service tech was a no show. I rescheduled for next day, but was put on different time window, than what was agreed on when appointment was made 😖. I was satisfied once Jeremy arrived.