Upon arrival customer has a water ridge toilet that does not want to flush properly. The trap on the toilet is clear. The toilet has a weak flush and you must hold the lever down for several seconds to get a complete flush. The technician recommended replacing the toilet, and gave options for a customer supplied toilet and for Crystal Blue to supply a Toto ADA toilet. Customer is either going to go with the customer supplied or have us supply the toilet. The customer will call in to schedule once she determines which option she would like to take. I emailed the estimates, and uploaded pictures.