Professional, thorough and extremely knowledgeable.
Jeremy always does a great job and explains what needs to be done thoroughly.
Very well. Prompt, polite, patient. Spoke to both my daughter & me about options. I will definitely be calling you in the future
I got quick and insightful information as promised
He was great! Thank you, Jeremy
Jeremy deserves an A+ for coming out here right before thanksgiving and on his day off! He did a great job!!
fair on price and on time.......
Professional and courteous; no complaints.
Customer has a tankless unit that is making noise. We are going to start with a tankless flush on the unit to see if maybe that will fix our issue with the noise. After doing the flush there is no longer the loud noise when flushing the toilets. Costumer is satisfied with work performed.
We did a sewer system for Cal in the past. The inspection did not pass due to clean out being too high out of the ground. Me and Rylan dug out the cleanouts cut them to a shorter length and installed boxes with lids on each clean out. They were three 3inch clean outs. And one 4 inch clean out. All the lids are at ground level. Customer seem to be satisfied.
Customer has 5 hose bibbs that are leaking and not secured very well, 4 of the hose bibbs are soldered on and the fifth is threaded. Customer does not want vacuum breakers added to the new hose bibbs, presented options to the customer. The customer wants to discuss with his wife and will contact us when they decide its a good time to get these fixed, emailed estimates to the customer.
two system AC maintenance Downstairs system inspected system found capacitor 50/5 reads 46.3/4.9 out of manufactures tolerance. customer had me replace. checked ohm readings for compressor good, checked amp draws good, checked refrigerant Pressures good, systems is piston with a 5.5 superheat indoor wet bulb 61 outdoor dry bulb 83 superheat good. Upstairs system tested inspected system found capacitor reading just out of manufactures tolerance 35/7.5 reads 33/7.4 Checked ohm readings for compressor good, amp draws good, checked refrigerant pressures low charged system to manufacture specifications and added dye to the system to be able to check system in fall and recommend proper repair / replacement at that time depending on where the problem is. Replaced two capacitors charge system with R22 refrigerant and added dye to determine where the leak is
Guest house system 22yr old gas package unit ground isnâ€™t working correctly, fan wonâ€™t stop running. Outside package unit is running the inducer and the the indoor fan. 2 ton gas package unit ground, would need new transitions For duct work. New unit would be taller but would fit in same space. Would need new pad to raise unit. Gas lines would need to be updated to code. Main house, 18 yr old outdoor ac has a fried Contactor. See pictures wires burnt off. Main power wires.
Broke down multiple bathroom shower faucets for in-depth diagnostic to reveal pass it has already been retrofitted previously will need to retrofit additional time for replace Fossetts altogether discuss various replacement and repair options with customer customer may be purchasing their own faucets for us to install she would like to contact her husband and review pricing options she would also like to review costs with her handyman Customer mentioned she would like to get one bathroom handle in the next few weeks however the other two bathrooms will be going undergoing a remodel over the course of the next few months or this coming year and she would like to wait on that remodel
Out for mini split access, multiple (2) power heads. Or removal and replacement of system.
Technician Taylor arrived on scene to investigate reports of drain line blockages. When technician arrived he found that client had already cleared the blockage himself the previous night. Client stated the drain had been backing up but he was able to put his arm inside of it and pull out about 12 inches of roots. After that the drain began operating fine. Sean was out here in 2017 to repair a section of the same line. Client was told then that if they didn't replace the whole line it would continue to occur. Client is now interested in replacing line. Technicial supply proposals.
Customer has two pop-up assemblyâ€™s that are not working very well and the sinks donâ€™t drain very well. One toilet the customer changed out the handle and now its not working at all. Removed the pop-up assemblyâ€™s and found parts missing, cleared out the drains and re-installed with new parts. Filled the sinks and they drain perfectly, had the customer try them and she said its like they are new. Removed the toilet handle and noticed it was stripped when installed, installed a new toilet handle and connected the flapper. Flushed the toilet multiple times and it work perfectly, part was a much cheaper version than the standard handles they had on the toilets. Customer understood this and wanted the handle installed to the best of my abilities. All jobs were signed online in order to prevent the spread of COVID-19.
Technician Taylor arrived on scene to investigate reports of client wanting a new sewer line. Coin explain the technician they would like the secondary line that runs from their kitchen to the main underneath their hall bathroom relocated. Client has two mains exiting the house one new and one old. client would like the existing 2-inch secondary line cut and capped and a new secondary run from under the kitchen under the dining room and then tied into the two-way clean out just by the garage. Technician supply proposals. Technician collected signatures and pulled off
â€” Existing Pressure Reducing Valve â€” - Shut water off to house for removal - Excavation needed to access Pressure Reducing Valve - Disconnect and remove existing pressure reducing valve - Reconnect water piping directly to home and test for leaks - Backfill area using existing soil and concrete then hand rake to level ground â€” New Pressure Reducing Valve â€” - Excavate near home to expose water pipes, valves, and connections - Disconnect water lines and cut out existing house main shut off, irrigation shut, outside hose bib - Reconfigure water piping to accommodate new Pressure Reducing Valve - Install new water shut off for house, new irrigation shut off, and hose bibb faucet to make more accessible - Insulate water piping to help protect from freezing - Pressurize system to and start up pressure adjustment included Temporary repair made day of had faulty fittings that cracked and leaked, this fitting was replaced and water pressure was restored.
We had to remove this vanity off the wall take the counter off and reset it with new silicone. Then we cut out a section of the baseboard to replace with vanity. Reassembled P-trap made connections and ran test no leaks everything sitting flush with wall. The toilet we remove the tank and found the porcelain was cracked from over tightening on the nuts so we replace the toilet tank with new tank ran test no leaks. Costumer was happy.
Technician arrived on scene to investigate reports of newly installed toilets leaking. technician inspected both toilets installed the day prior and found that the bolts between the tank and the bowl were too loose. Technician tightened down and found no signs of leaks. Technician also noted that both toilets installed did not have the proper washers installed on the base so the bolt covers do not stay in place. Lastly technician noted that the vanity top does not line up correctly with the base due to the baseboard. Vanity needs to be removed and reset with baseboard removed. Technician explain the client that our office would reach out shortly for a new scheduled time. Technician cleaned work area and pulled off.
Tech arrived on site to investigate reports of failing water heater. tech discovered water heater to be manufactured in 2015 and the only problem client complained about was the pilot light kept on going out. client said it's been happening for over 2 years but has been more frequent recently. Water heater is located in a closet outside with no venting. all plumbing running to water heater and throughout house appears to be original and old. Tech explained that the gas control valve could be failing but it also was not installed to code properly and there's little air flow in the closet. Client would like proposal for repair of the gas valve, one for bringing the water heater to code, and one for a whole new swap. Technician will type a proposals and present to client.
Estimate to install customer supplied mini split. Took pictures of mini split, and let client know pricing. Client wants to try and do it him self. If he canâ€™t he will call us.