Techs arrived to investigate report of broken shower. Techs met with Client at her apartment to discover shower pan in master bath is cracked. Client stated she has lived here 5 years and it has always been cracked. Complex management is having Client pay for repairs. Client stated the complex quoted her $1,200.00 for them to take care of it. We explained we would be well over double that cost for a replacement but we could possibly repair it with a fiberglass epoxy for less. Client had to leave to pick up kids but asked for the proposals to be emailed. She plans on fighting the property management on responsibility. Techs typed up two proposals and emailed them to Client. Techs pulled off.