Not only fast professional service, Dixie heating and air beat all other competitors. They gave me upgraded equipment at a lower price. They are not afraid of hard honest work, are easy to work with and always friendly staff. I called several other companies of which one did not answer the phone, one went to voicemail and did not call back. Another set up an appointment for estimate and never showed. One company was not willing to crawl under my house to inspect duct work but assured me they were happy to sell me a new heating system but I would have to hire a separate contractor for the duct work. The other estimate I received was much higher for a cheaper brand of heating system. Bottom line, Dixie Heating & Air beat them all hands down.
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The guys were courteous and professional. They did an amazing job installing our unit and kept me informed during the entire process.
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The office staff is always accommodating and the tech repair guys friendly and knowledgeable. I have a yearly contract to check Heating and cooling and glad I do.
Response from Dixie Heating & Air Conditioning:
Royce, you are an amazing woman and we all admire you. You just keep on being you and we'll do everything we can to make your life easier.
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Great job and thorough
Response from Dixie Heating & Air Conditioning:
Thank you!
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Response from Dixie Heating & Air Conditioning:
He is, isn't he? LOL. Thank you! We are so happy to help :-D
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What a relief- called late at night, based on recommendation from my brother who found them to fix a problem not fixed by those he used before them. They called early in morning- set up same day appointment- and then were able to come two hours earlier than that ! The technician Shane was friendly, informative and fast- within 20 minutes he'd determined the problem with the capacitator and replaced it- we won't melt!
Response from Dixie Heating & Air Conditioning:
We are the bomb, right? Lol! Thank you for your wonderfully kind words. This time of year, arriving early to an appointment is NOT common, but we do our best to provide excellent, competent customer service as quickly and efficiently as we can.
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He was here quick and did a great job!
Response from Dixie Heating & Air Conditioning:
Thank you!
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Response from Dixie Heating & Air Conditioning:
WE appreciate the positive feedback and will strive to always meet your HVAC service needs.
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Thankful we have a yearly contract for inspections of heater and air. They found a problem in our trap next to heater and repaired it.
Response from Dixie Heating & Air Conditioning:
We are glad to hear your words of gratitude for your Maintenance Agreement. They are a great program to help with minimizing break downs at inconvenient timing. We appreciate your confidence in us and allowing us to serve you in this way.
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Our technician Shane was very knowledgeable and helpful. We will use them again for sure.
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Response from Dixie Heating & Air Conditioning:
Thanks for allowing us to be of service to you and reviewing our quality of work in your behalf.
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On time, worked quickly, can back when he said he would
Response from Dixie Heating & Air Conditioning:
Thanks for taking the time to send us a review. We appreciate being able to see how we are doing with our valued customers.
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he was great the hugs great and here all about family loved his family he was fast
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Dixie Heating & Air Conditioning replacing swamp cooler with American Standard heat pump roof top unit
Dixie Heating & Air Conditioning replacing 4 Ton gas pack with American Standard gaspack
Dixie Heating & Air Conditioning performing routine maintenance on American Standard Gas furnace and performing combustion analysis
Dixie Heating & Air Conditioning performing routine maintenance on American Standard gas furnace
Install new inducer fan motor for new customers
Dixie Heating & Air Conditioning performing routine maintenance on Bryant gas furnace
Dixie Heating & Air Conditioning performing routine maintenance in Stylecrest gas furnace
Dixie Heating and Air Conditioning replacing bad dual capacitor and adding two lbs R-22 to Bryant AC split system
Dixie Heating and Air Conditioning replacing bad dual capacitor on Bryant AC split system
Dixie Heating and Air Conditioning replacing bad dual capacitor, contactor and burnt wiring on Payne AC split system
Dixie Heating and Air Conditioning replacing air filter and defrosting coil on Payne rooftop package gas electric AC system
