Response was excellent with great communication. One thing I would like to bring up is the fix was simple. Apparently a bent door was not engaging the cut off switch which prevents the burner from starting. Dixie installed the unit and never tested it because the plumber had not installed the gas regulator. It had the same problem last year. Just wondering who’s at fault. Thank you.
Response from Dixie Heating & Air Conditioning:
Thank you for your kind words! We always strive for great communication and responsiveness to our customers needs. So glad that we could resolve the issue.
