Carl came at the top of the hour for his window of arrival and he was cheerful and upbeat. In 2016, I had central air installed in my 2nd floor and he was there to service my unit with its first tune-up. I think I may have asked more than the usual number of questions, but that was because he was approachable and never made me feel I was asking too many or that were stupid. He offered suggestions of how I could maintain my unit to be more efficient and also gave advice on other products that could make my heating system more cost and fuel efficient. In addition, after my daughter told him about a problem we're having with an old 1st floor through-the-wall air conditioner, he explained what was happening and how a ductless wall unit tied in with the 2nd floor central air would probably work better. I can't rate the cost/pricing of this service because this call was part of my 2-year service agreement. But I can say I wish all service/repairmen were like Carl, very knowledgeable, easy and pleasant to work with.
