Comprehensive and professional maintenance of our heating and a/c systems

Susan from Jenkintown, PA

Andrew just did our yearly heater check up. He could not have been more professional. Prompt, polite and efficient. Assisted me in renewing my yearly heater contract on the spot. I highly recommend ECI for heat and a/c systems and service.

Response from ECI Comfort:

Good afternoon, Thank you so much for taking the time to provide feedback on your service visit with Andrew. We appreciate your kind words and for placing your trust in ECI year after year. Have a wonderful rest of your day!!

Great job

Margaret from Jenkintown, PA

Andrew called to say he might arrive a little early and that was OK with me. He got everything accomplished and was a very pleasant young man at the same time.

Response from ECI Comfort:

Good morning, Margaret - Thank you so much for taking the time to provide feedback on your recent visit with Andrew. We are so pleasured that you were happy. Thank you for being a loyal customer. Have a great day!

Great service.it took a while to receive my coil. Not ECI fault..

Bob from Jenkintown, PA

Response from ECI Comfort:

Good morning, Mr. Loughney - Thank you for taking the time to provide feedback on your recent visit with Rich. We apologize for the delay in the equipment but we sincerely appreciate your kind words and your business. Have a great day!

Great service

Matt from Jenkintown, PA

The technicians were prompt, knowledgeable and informative.

Response from ECI Comfort:

Good morning, We appreciate you taking the time to provide feedback on your recent visit with Rich and Selinda. We hope you had a great experience. Thank you for your support of our business. We appreciate you! Have a great day!

Great service

Paul from Jenkintown, PA

I've used ECI for 17 years. Always prompt, professional and reliable. Just had Andrew out to diagnose and fix my upstairs A/C unit. I thought it was kaput after 17 yrs, but after a thorough diagnostic workup Andrew found it was just dirty air filters and condenser coils. Back to good as new.

Response from ECI Comfort:

Good afternoon, Mr. & Mrs. Ellis - Thank you for taking the time to provide feedback on your recent service visit with Andrew. We appreciate your kind words and for placing your trust in ECI year after year. Have a wonderful day!

Prompt response

Laura from Jenkintown, PA

Good service

Response from ECI Comfort:

Good afternoon, Ms. Shawaluk- Thank you for taking the time to provide feedback on your recent service visit. We appreciate your kind words and your business. Have a great day!

All good!

Russell from Jenkintown, PA

Response from ECI Comfort:

Thank you so much for taking the time to provide feedback on your recent maintenance visit with Mike. We appreciate your kind words and for placing your trust in ECI. Have a great day!

On tome, courteous, explained their process

Bob from Jenkintown, PA

Response from ECI Comfort:

Good morning! Thank you so much for taking the time to provide feedback on your recent service visit with Katy. We appreciate your kind words and your business. Hope you have a great day!

Very professional & thorough service

JoanneAyer from Jenkintown, PA

Outstanding

Response from ECI Comfort:

Good morning, Ms. Ayer - Thank you so much for taking the time to provide feedback on your recent generator maintenance with Katy. We appreciate your kind words and for your continued support of ECI. We can't thank you enough. Have a great day!

Great Service

Barbara and Jay from Jenkintown, PA

Tony was professional, efficient, respectful and personable. He and his partner worked as a team I’m to replace an air conditioner coil. They took the time to assess and were thorough and expert in doing the work. We have nothing but the highest regard for ECI workmanship and the skilled mechanics they employ

Response from ECI Comfort:

Good morning! Thank you for providing feedback on your recent coil replacement. We are so thrilled that you were pleased with the services and hope that we exceeded your expectations! We sincerely appreciate your business and having you as a loyal ECI customer!! Have a great day!

First annual maintenance visit—A+

Lisa from Jenkintown, PA

Every interaction I’ve ever had with ECI personnel has been excellent, and this visit was no exception. To begin with, our units were installed in Nov 2018, and I had never followed up with the suggested annual maintenance. When I called to make the appointment in May, the woman who answered (Kathy? I’m sorry I’ve forgotten her name) took it upon herself to check that the first visit would be free, even after a year and a half, and it was. A+ Then the visit itself by Rich S was excellent—he arrived on time, he wore a mask and used booties, he was informative, thorough, and very pleasant. A+ You cannot go wrong with this company!

Response from ECI Comfort:

Hi Lisa, Thank you so much for providing feedback on your recent maintenance visit with Rich. Our goal is provide our customers with top notch service and we hope we have exceeded your expectations! We are so happy that you are part of our ECI family. Have a great day!

Wonderful service

Jacqueline from Jenkintown, PA

Arrived right on time. Explained everything. Worked in efficient manner with complicated issues.

Response from ECI Comfort:

Good morning, Thank you for providing feedback on your recent service with James. We are happy to hear it was a pleasant one! We appreciate your business and hope you have a wonderful day!

James/ECI GREAT!

Margaret from Jenkintown, PA

Friendly, on time, knowledgeable . ECI did my heating and AC installation a number of years ago and I am very pleased. with the continued service

Response from ECI Comfort:

Thank you so much for taking the time to review your recent visit with James. We are thrilled that you are pleased with your service! Thank you for being a loyal ECI customer and we hope you have a pleasant day!

Prompt, professional and expert service.

Scott from Jenkintown, PA

ECI installed and services our a/c and heating. Always responsive and knowledgeable. Highly recommend ECI.

Response from ECI Comfort:

Good morning, Thank you for taking the time to review your recent maintenance visit with James. We truly appreciate the feedback and you being an ECI customer. Hope you have a wonderful day!

Great Customer Care and Service

Barbara from Jenkintown, PA

We purchased a generator from ECI more than a year ago. A family owned and operated business, It is. a professional, friendly, competitive and competent enterprise. They respond quickly and follow up when promised. On this yearly maintenance call, the technician, Lewis, was efficient, knowledgeable and courteous. We now use them for all our HVAC needs. I recommend ECI without reservation.