Great service on a weekend! Our furnace failed to go on this morning & it was an unusually cold spring day with temperatures around 27°F . When we woke up this morning the temperature in the house was around 55°. We called ECI and within three hours the technician was here, diagnosed the problem and replaced the thermocouple. The furnace began to work immediately and we then had a pleasantly warm house. The technician was pleasant and professional. We are long-standing customers of ECI and quite satisfied with their service for both our air conditioning system (Which they installed) and our furnace.
Response from ECI Comfort:
Good morning! Thank you so much for taking the time to provide feedback on your recent service visit with Katy. We truly appreciate your amazing review and for being a loyal ECI customer. Have a wonderful day!
