Our neighbors recommended ECI. Ultimately, we got several estimates for replacing an air conditioning unit that failed after > 25 years of service. The ECI estimator spent considerable time explaining our options including available rebates and discounts. Other companies gave only a single estimate without explanation or multiple options/estimates but without explanations. ECI came in with the lowest bid and quickly made changes to the proposed work in response to some last minute questions we had. The installers completed the job in one day and left the site clean. ECI also recommended we have our AC ducts cleaned, supervised the work and coordinated it so that too would be done on the same day as the installation. The installer even returned to repair a small area of damage to a door frame molding because ECI wanted us to be 100% satisfied. We are!! And we have recommended ECI to another household.
