1115 W Gillam Avenue
Langhorne, PA 19047
215-245-3200

Local Reviews
for philadelphia, pa

Rated 4.9 out of 5 stars based on 424 customer reviews

Great service

He was knowledgeable friendly,practices safety in my home


Response from ECI Comfort:

Good morning, Thank you so much for providing feedback on your recent maintenance with James. We appreciate your kind words and for choosing ECI. Have a wonderful day!

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Easy and reliable


Response from ECI Comfort:

Good morning, Thank you so much for providing feedback on your recent maintenance with James. We appreciate your kind words and for choosing ECI. Have a wonderful day!

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Great Service

ECI Comfort has been a great company to work with, very easy to communicate with, and very helpful.


Response from ECI Comfort:

Good morning! Thank you so much for taking the time to review your recent service visit with Rich. We appreciate the feedback and your kind words. Thank you for choosing ECI. Have a wonderful day!

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Review


Response from ECI Comfort:

Good morning, Frederica- Thank you so much for taking the time to review your recent visit with James. We appreciate you taking the time to do so and hope you have a wonderful day!

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Great service


Response from ECI Comfort:

Good morning, Nancy - Thank you so much for providing feedback on your recent visit with Kris. We appreciate you taking the time to do so and for choosing ECI. Have a wonderful day!

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Thanks, ECI!

ECI was so helpful! They came on a Saturday during a heat wave to diagnose my central A/C as basically dead (over 12 yrs old, multi-system failure) and then came Sunday AM to lend and install window A/C units until the new system arrived, about 4 weeks later. Techs and service managers were collaborative and thorough and at no time during their various services did I feel ripped off or condescended to as a single, female homeowner. Plus, they didn’t leave a mess! 👍🏽 to ECI.


Response from ECI Comfort:

Good morning, Ms. Jackson - Thank you so much for providing feedback on your experience with ECI. We are thrilled that you were pleased with our services and we hope that we exceeded your expectations. We appreciate your business and we appreciate YOU! Welcome to our ECI family. Please do not hesitate to reach out if you have any questions or concerns. Have a wonderful day!!

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Fantastic experience

ECI has the experience and knowledge to be the best for the job. Consistently good technicians and problem resolution.


Response from ECI Comfort:

Good afternoon, Thank you so much for providing feedback on your recent service visit with James. We appreciate your kind words and having you as a loyal customer! Have a wonderful day!

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excellent as usual

arrived promptly, worked quickly and thoroughly. Friendly and helpful. Thanks so much.


Response from ECI Comfort:

Good afternoon, Ms. Moyer - Thank you so much for providing feedback on your recent service visit with James. We appreciate your kind words and having such a loyal customer like you! Have a great holiday weekend!

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Maintenance

Outstanding customer service, professional, would definitely Referred ECI to family member 5 Star rating


Response from ECI Comfort:

Good afternoon, Mr. Diehl - Thank you so much for providing feedback on your recent maintenance visit with James. We appreciate your kind words and are so thankful for your business. Hope you have a great holiday weekend!

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SERVICE BEYOND EXPECTATIONS

Our 20 year old central air conditioning unit died without any advance warning on a 90 plus degree day with high humidity. We reached out to ECI based on recommendations. Steve was at our house within 2 hours and tried to repair the unit but although it had served us well it had cooled it's last day. Steve obtained a loaner window unit and delivered it to our house after normal business hours. He reviewed several options available and we chose to replace both the AC and heating unit. Steve and other ECI employees maintained constant contact with me by both text and phone and arranged to have the new unit replaced within two days. Technicians Matt and Mike arrived at our house at the agreed time and were extremely professional during their time here.. They were joined by Steve. During my interactions with these men they were well spoken, courteous and did what appears to be an excellent installation. I am sitting in my rapidly cooling house writing this commentary. ECI was well represented by Steve, Matt and Mike who are exemplary field ambassadors for your company.. I would certainly refer others to your company based upon my experiences of the last several days.


Response from ECI Comfort:

Good morning, Joe- Thank you so much for taking the time to provide feedback on your recent installation. We sincerely appreciate the glowing review! Steve, Matt, and Mike (as well as all ECI employees) strive to exceed our customers expectations each and every time. We appreciate your business and thank you for trusting our company with your cooling needs. Welcome to our ECI family! We look forward to assisting you in the future. Have a wonderful weekend!

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Job Locations
for philadelphia, pa

Rich S.

Rich S. Job Checkin

Replacement of 3 Air Scrubbers cells

Replacement of 3 Air Scrubbers cells

Kris S.

Kris S. Job Checkin

Trane heat pump tune up and follow up work on unico install


James  S.

James S. Job Checkin

Tune up on gas boiler


James  S.

James S. Job Checkin

Tune up on Goodman gas furnace


Kris S.

Kris S. Job Checkin

Tune up on lochinvar boiler and replace pump and neutralizing stones


Kris S.

Kris S. Job Checkin

Sealed line hide on roof


Rich S.

Rich S. Job Checkin


Rich S.

Rich S. Job Checkin

Replaced Recall gasket kit on lochivar N150 for flue pipe sensirs

Replaced Recall gasket kit on lochivar N150 for flue pipe sensirs

James  S.

James S. Job Checkin

Tune up on heat and ac units repair on ductwork


James  S.

James S. Job Checkin

Tune up on tankless hot water heater


Rich S.

Rich S. Job Checkin

No AC on a Space PAC system

No AC on a Space PAC system

Tony S.

Tony S. Job Checkin

Added ductless Mitsubishi

Added ductless Mitsubishi

Rich S.

Rich S. Job Checkin

Rep,aced main board and circulator on a Navien on demand

Rep,aced main board and circulator on a Navien on demand

James  S.

James S. Job Checkin

Tune up on carrier ac and gas furnaces


Kris S.

Kris S. Job Checkin

Leak search and charge York system