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Best experience I could have had with the furnace & a/c installation. Mark N. was so helpful and explained everything to me every step of the way in a manner I could fully understand. I was very comfortable - like dealing with family. I feel they went out of their way to get the job done quickly as it was during a hot spell. I SO appreciated it !! I will always HIGHLY recommend Emerald Heating & Cooling!! They are the BEST !