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Our furnace decided to start working intermittently right at the beginning of a cold snap. Emerald was able to come over within 24 hours to assess the situation and determine that our furnace needed replacing or very costly repairs. Even though they were very busy with the weather change, they were able to fit us in within a day or two to replace our furnace. Luckily, because we did not want to be left in the cold for very long! We are not able to report accurately on cost as we did not really have time to sufficiently compare pricing with other installation companies.