Our old A/C unit was not working. Folkes sent out a technician the next day. He was professional and explained everything. Unfortunately it was not able to be fixed and they sent someone to give us an estimate. He was wonderful at explaining the process, what we needed and what our options were. We ended up replacing our system and the technicians at Folkes were courteous and professional. They put in long hours to get the job done and made sure they kept the the areas they had to walk through and work clean. I would definitely recommend them!
