Arrived at customers home for a no water call. Upon arriving I asked customer to show me where the house pressure tank was. Checked the pressure switch and the connectors was stuck in the closed position but once they made contact they called for water. I recommended that customer replace the tank and manifold completely. I then tested customers water which they had 15 grains of hardness as well as a ph level of 7.2. Notified customer of the water test results and emailed different options on how to treat their water. Everything was in working order on departure.