Customer had no AC on second floor, air handler running and heard loud hissing noise at air handler, felt refrigerant lines and both very hot, went to condenser to find compressor running but the fan was not spinning we installed a capacitor same day earlier, found fan motor to be seized and motor could barely touch because it was so hot, a universal motor won’t work due to shaft being too long and would hit compressor, will need to get customer a new fan motor from Goodman and also bedroom doesn’t get a whole lot of air flow customer would like this looked at as well.