Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Service for no water. Arrived to find that there is no pressure in the system. Noticed that the breakers were off. Shut the isolation valve to the home and turned the power back on. There is proper 230 volts throughout the system and the system comes up to 50 psi and shuts off like it supposed to. Customer thought the breaker in the up position was on, but the breakers were installed upside down a long time ago when they were originally put in. The system is working the way it should, it was just a matter of the breaker being off. Since we were already here, we ran diagnostics on the system. The well pump motor is showing signs of wearing down. It is a 1/2 hp, 230 volt pump at an unknown depth. The well casing is buried below the grade. Advised the customer that the well should be extended to 18†above the grade and have a water tight well cap on it to help stop debris from getting down into the well. Recommend installing a compression coupling and pitiless adapter so we can extended
The customer put nest thermostats in upstairs. He had a master slave setup. Needed to change the zoning panel and rewire the zoning to get these thermostats to work. After wiring tested the system. No issues to report.
Customers home wasn’t getting to set temperature or 70 degrees was hovering around 68 and in the morning would be down to 62 degrees, furnace firing normal but cycling a lot when it would hit high limit, temperature going through vents was 145 degrees on my first temperature read, and not much air being produced from vents, pulled return filter and increase fan speed from medium low to medium high without filter and air flow was much better and temperature reading of supply duct was 120 degrees, customer will buy thinner filters for furnace which may be a little undersized for home and furnace is only 3-4 years old, let system run with no filter and fan speed increased and home reached 70 degrees at thermostat and air flow much better, system operational and working. Also gave customer estimate for duct cleaning ducts have never been cleaned.
This is the bio one product Folkes arrived on 12/3/2021 for a sewer smell in one of the bathrooms. Customer explained that there is a smell coming from the one bathroom. I recommended that we start by cleaning all the drains out with bleach and then using bio one. If that doesn’t work then we will try re sealing the toilets. If that doesn’t work we will then start locating the main line in the wall and seeing if there is a crack. I then thanked the customer for choosing folkes and left.
Service for no water. Arrived to find that there is no pressure in the system. Noticed that the breakers were off. Shut the isolation valve to the home and turned the power back on. There is proper 230 volts throughout the system and the system comes up to 50 psi and shuts off like it supposed to. Customer thought the breaker in the up position was on, but the breakers were installed upside down a long time ago when they were originally put in. The system is working the way it should, it was just a matter of the breaker being off. Since we were already here, we ran diagnostics on the system. The well pump motor is showing signs of wearing down. It is a 1/2 hp, 230 volt pump at an unknown depth. The well casing is buried below the grade. Advised the customer that the well should be extended to 18†above the grade and have a water tight well cap on it to help stop debris from getting down into the well. Recommend installing a compression coupling and pitiless adapter so we can extended
Clear shower drain and silicone around shower drain. Customer was advised that the leak is caused by a defective shower floor including the shower pan that requires replacement. Customer understands the work that is required in order to correctly fix the leak under shower. Customer will be provided with an estimate to replace shower liner and shower drain. Customer requests the drain line to be cleared of clog and siliconed around drain floor opening at this time. All work completed. Customer will be provided an estimate for new work.
Cleaned and serviced gas boiler. Added rust inhibitor to break down and clean the cast iron radiators. No issues to report.
No hot water at indirect water heater due to bad zone valve, stem was not making connection to end switch inside valve causing system to only heat hot water when heating zones are calling for heat, noticed corrosion on other two zone valves for 1st and 2nd floor which would of caused zones to receive no heat or too much heat, replaced all three zone valves, purged lines and added antifreeze back into boiler, tested antifreeze levels and found levels to be satisfactory. Explained in details to customer why zone valves needed to be replaced and why zone valve for water heater isn’t making contact to end switch. Also recommended replacing 1inch ball valve at indirect water heater, looked like it was leaking.
No hot water indirect. Arrived and boiler was already making hot water, all pipes supply and return for indirect zone were hot. Hot water coming from faucet. Tested zone valve for indirect to see if it was getting stuck, fully opened and closed each time. Circulator running for call for hot water. I may have hit wiring to zone valve when performing cleaning wires were hanging right where I was vacuuming and brushing. Let system reach temperature and watch valve close. Unit running normally.
C/S oil. Replaced filter strainer and nozzle. Brushed and cleaned heat exchanger. Checked all components. System running normally.
Completed annual maintenance on two AC systems with MA. Customer stated during the mini heat wave last week first floor wasn’t keeping up to temperature, checked filter which was good, coil clean of any debris, fan amp readings normal, air flow seemed fine, had a 22 degree delta t reading, pressures were normal, everything working at this time, if problem happens again will need to diagnosis when it’s happening right now everything operational.
Completed annual maintenance on three mini split indoor units and one condenser, all filters were cleaned and still clean, cleaned indoor coils, took delta t readings of all three units which had a average of 21 degree split, all remotes working, at condenser tested pressures which were normal system was just charged by us two days ago, condenser coil clean, wiped down unit. Systems operational and working, reset all remotes to where temperatures were.
Arrived and found the one unit that was not cooling well running upstairs. It was running okay and cooling just not very efficient. Checked pressures with the one running and they were low, checked pressures with 2 head unit running and they were still low. The temperature split continued to drop at the upstairs unit as each one got turned on. Added refrigerant and uv dye to the system. Checked pressures after repairs.
Found second floor head unit with a 6 degree temperature split. Both first floor units have a 24 degree split. Have to return during business hours for Fujitsu to call tech support. Filters were all cleaned upon arrival. Low side 132 superheat 6