Arrived at customers home to attempt to open a laundry drain line. I began by finding access point where I could attempt to open the drain line. I then proceeded to run pistol snake through cleanout and attempted to open the the drain line ran pistol snake for approximately 20 minutes and then ran water through laundry drain line to test drainage but line was still clogged. I then noticed a cleanout in the floor that the laundry line might be connected to I opened cleanout and sent camera down the line but camera was completely submerged in water. I then notified customer that I would have to run the main line cable machine to attempt to open drain line. Customer agreed so I ran cable machine line through the first time for about 10-15 minute and pulled hair and toilet paper back on the end of the cable machine. I then had customer flush the toilet but line was still clogged so I decided to run cable machine again for another 10-15 mins but this time I felt as if I pushed something thr