Customer had no heat in home this morning, customer had ran out of oil, had a delivery and line bled, system was operational and working upon arrival, only one zone calling for heat which was hot, boiler was at temperature and boiler pressure normal, showed customer had to hold temperature on thermostat since they are in a program and cannot be taking out, also customer has a leak from water softener which they have someone coming to service it later on in the week, customer signed up for maintenance agreement for one oil system.