Folkes arrived on 10/14/2021 to replace the anode rod in the water heater. I started by turning the power off to the water heater and began to depressurization the unit. I then located the rod and removed the old one. I then installed a new electric anode rod. I tightened and re pressurized the unit to check for leaks. There are no leaks at this time. I then turned the power back on. I then thanked the customer for choosing folkes and left.