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I’ve been a customer of Freedom Heating and Cooling for almost a decade across 2 two homes. I’ve never had a problem with the technicians. My problem is a noticeable decline in value. For the past two years, I’ve found that I could not trust them to provide a fair price for repairs. When their estimate is compared with others in the surrounding area, it is consistently higher and sometimes as much as 50% higher. This past time, I was told a repair was one price, I paid that price, the technician left and then I was called by a supervisor to tell me that they needed to charge me after the fact. The original charge was fair, but the new charge was much higher than it should have been.
