I had a heating emergency and was not an existing customer so most places I called said it would be several days before I could get a service call...snow was coming and it was cold, and i'm 8 1/2 months pregnant ...Gentry Heating came out within a few hours of me calling...they were affordable and very quick to fix my furnace issue! The guy was very nice and knew just what he was doing. I was very impressed with this service and will not be calling anyone else in the future.