Josh from Gentry had to deliver some tough news on the system in the house I just purchased, but he did so with sound advice and concrete solutions. He spent time carefully explaining the system and the maintenance issues to me, in a way I could understand and left me feeling confident my equipment is now in tip top shape. I would highly recommend Gentry and if you are lucky, their tech Josh. He is knowledgeable and friendly, and this is sometimes a rare combination!