Tim is the nicest person to deal with. He is a fantastic representative for his company. He came when my unit broke a month or so ago and fixed it quickly. He explained to me the advantages of having a maintenance contract to keep my unit running properly. I bought the contract - which saved money on the repair. He came this morning to clean and service the unit. When I made the appointment they said he'd be here between 10 and 12. They called around 9:45 and Tim was here at 10. I just can't say enough about the speed with which Gilman responds and the level of professionalism Tim displays.
