From the first phone call to the last Gilman was professional and delightful to work with. Tiffany (the lady who answered the phone each time I called) was so knowledgeable about the work and schedules of her crew. She never over promised or answered any question before finding out the details. I really appreciated the messages and communication from her each day. She knows the company and wants to help. Doug came out and was so helpful and understanding. He is so efficient and desires to give you the best service he can. He too called and checked in with me multiple times. Doug found the issue with the unit fast and know exactly what to do to fix it. He talked with the company about the warranty, ordered the part, and had us up and going the next day. Tiffany put me on a Fast Track "Quick Help" list so that if Doug finished a job he could come fix the issue. That meant a lot to us. Thanks for your hard work and great skill. I will recommend and use your company for my heating and cooling needs!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Gilman's service people always fix what ever needs fixing. They are polite and respectful. Their twice a year inspection program is the most bang for your bucks!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
I have had wonderful experiences with Gilman, as each person who has come out to check my unit has been incredibly helpful and honest! I would highly recommend this company to others who are seeking affordable maintenance!
Overall Experience
Quality
Price
Convenience
Doug was very helpful with my regular service and also issues I was having with my a/c cooling system. He gave wonderful recommendations and suggestions and didn't push any major purchase!
Overall Experience
Quality
Price
Convenience
Gilman always provides excellent service, from the employees that answer the phones to the competent technicians. In 16 years, we have had only good experiences.
Overall Experience
Quality
Price
Convenience
It was a great experience as always and Doug is a great guy and very knowledgeable
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Doug replaced a Blower Motor for the customer that was found defective when we were called out due to him getting no cool air coming from the Heat Pump.
Lance performed a routine maintenance Inspection on the customers Heat Pump.
Tim performed a routine maintenance Inspection at the customers rental property Air Conditioner.
Tim performed a routine maintenance Inspection on the customers Heat Pump.
Lance performed a routine maintenance Inspection on the customers Heat Pump and Mini Split unit.
Tim performed a routine maintenance Inspection on the customers Heat Pump.
Tim performed a routine maintenance Inspection on the customers Heat Pump.
Lance performed a routine maintenance Inspection on the customers Air Conditioner.
Tim performed a routine maintenance Inspection on the customers Heat Pump.
Tim performed a routine maintenance Inspection on the customers 2 Air Conditioners.
Tim performed a routine maintenance Inspection on the customers Air Conditioner.
Lance performed a routine maintenance Inspection on the customers Heat Pump.
Doug performed a routine maintenance Inspection on the customers 2 Heat Pumps.
Lance performed a routine maintenance Inspection on the customers Air Conditioner.
Lance performed a routine maintenance Inspection on the customers Heat Pump.