Met with Berk and proceeded to look over the water heater data tag to properly price out the new unit. Quoted him a price of $6180. I asked the customer what was he looking to spend. He replied around $5000. Called FraBar for a discount to nail down the job. We quoted $5400. Berk said he still had to think about it? I asked how many other estimates did he get. He replied, five and that he still had others to come out and get quotes from.