Arrived at customers house for a call stating dehumidifier in Bradford white water heater not working. UPon further investigation found that the heat pump option for the water heater is not working. The system switches to the electrical only setting which most likely means either the circuit board is fried or heat pump itself is gone. Stated to customer her warranty expired September 2020 from Bradford white and unit was put in in 2014. Customer decided to go with a new water heater and furnace today and sold everything to synchrony. Customer was satisfied and helped her fill out synchrony sale slips and such forth.