Met with Tom to discuss the job at hand. Performed a walkthrough and took pictures to document the scope of the work being considered. Will pass along all information to our estimator Steve for proper sizing and design. Customer became very irate and began coursing obscenities. He said that we were the third contractor called in for a price and that no one had charged him. He l so said that he was never told by our office that’s there would be charge for our estimate. Bottom line, he was not paying anything.