I had an update done to my boiler by go green express, installed an electric igniters system for $1,600 plus. The panel to the burner had only one screw and as a result the panel with the sensor fell on the burner that contains the igniter and pilot causing the pilot to turn sideways. I heard a popping sound and turn off the power switch. I called Go Green Express and got an appointment. Some time after someone else called me and said I need to pay upfront $269.00 before someone can come out. I had no choice since I didn’t want another technician to touch the job since the device may be under warranty. The technician from Gi Green showed up and opened the main control box took off the caps to the wires and took a picture. I then told him the problem is not there it resides with the pilot turned sideways. He took a look and said ok went back to his truck and came back with a wire brush cleaned the pilot and the boiler lit. I was then charged another fee of $249. Plus for ? I then asked to change the pilot and was told I had to pay ($1,000.00) I said no thank you and I will get that done somewhere else. Not cool
