Met with Richard to discuss the issues. Found the oil service supply line leaking. Richard agreed to move forward with the repair. Took Richards Synchrony account information to apply a 50% deposit. Towards the work to be performed. Ran to the supply house to pick up supplies. Came back to the house and began removing damaged (leaking) section. Offered to repair the wall and Richard said he would take care it. Cleaned and swept the work area. Customer has agreed to place the final balance on his synchrony account. Discussed estimate with Richard, he declined to move forward with additional repair. He was very happy with the service provided but was upset at the additional costs involved. ( wall repair). He said he would think about it.