After rescheduling our first appointment, the technicians were hours late to the second appointment. My husband had a zoom call but got the technicians ladders so they could access the wall unit. He told them - since they were very late he had to be on previously scheduled calls for work - but to please continue and work and he will check back in with them when he got off. Well he got off the call and they were already gone! So he called the main office and they said the technician never did any work because my husband had to do a zoom call! Even though my husband said please do the work. We’ve been waiting for two weeks for someone to come!
