Arrive at the customer's house to make a service call. I proceeded to offer the SPP plan. The customer approved the HVAC SPP and SSP Plumbing. The customer approved the Diagnostic fee because his unit was not working. CUSTOMER APPROVED * Trip Fee and diagnostic * SSP PLUMBING * SSP HVAC * Replace Turbo 200 multi-fit capacitor * Diagnostic and major ————————————————————————————— Recommended REPLACE OUTDOOR UNITS. THE COMPRESSOR HAS TROUBLESHOOTING PLS FOLLOW UP THIS CUSTOMER ————————— The customer approved a new system Carrier Greenspeed Multi-Stage 3 Ton Puron $22741.76