I was told on the phone that your company does AC installations. We have a through the wall unit that we want to replace. However when the technician came, I was told that your company doesn’t do that. It is not Kimberly’s fault. I was given wrong info by someone else.
Response from Go Green Express Home Services:
Dear Jamie, Thank you for taking the time to write a review about our company. I am sorry that you were given the wrong information regarding your request. As a Premium Service Company who provides ample training, we took this as an educational opportunity to speak with the staff. Best of luck to you and your family with replacing your through the wall AC unit and again, please accept our sincerest apologies for the misunderstanding.
