Met Ariana and had a brief conversation regarding concerns or issues. Climbed into the attic to begin diagnoses. Quickly noticed that the unit was installed in May of 2006. Unit is at the end of its lifeline. Also it’s an R22 system. Opened up the evaporator fan/coil cabinet. Found the unit full of decay, rust and mold. Took pictures to document the issues. Proceeded to have a conversation with Ariana & Sean (on the phone). I explained that any type of repairs are not recommended. I explained and gave reasons why it would be in their best interest to replace and upgrade to a R410A heat pump. I worked up five estimates and discussed each one with Ariana. She said that, they will make a decision…. Once she is able to have a conversation with her husband. Sent all proposals via email. Includes a discussion on becoming a SPP member. Left the form to fill out.