Casey was sent to my home to do my seasonal heating service. He discovered that my furnace was ok but that the supply pressure was .4 in wc. Twice he poured hot water on the gas regulator....still very low pressure. Casey helped me call NIPSCO and explained the problem to them. He wrote out the problem so I could tell the NIPSCO employee. As Casey was leaving the NIPSCO employee arrived so Casey explained again. Casey is very dedicated and excellently trained to give the best service possible. Thank you, Casey!!!
