I’ve done this survey once and did not get a response from the company and therefore find that my feedback is pointless. Paying $8,000+ seems worthy of a phone call about poor service. Both of my installations took significantly longer than they should have. (Both took employees 11 hours to install) In both cases, your employees were unprepared and did not have the right or working equipment to complete the job. While the installers were polite it seemed they had not been given the right equipment or perhaps not done the prep work to be ready that day.
