My husband and I were satisfied with the job he did
Response from Grogg's Home Services:
We’re so glad you had a good experience.
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Your very lucky to have an employee like him! Especially In these times!! Your staff cares, and it reflect well for you !! take care of them your very fortunate. Our contact with your company todate has been exemplary!!
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The Technician was very courteous and professional and set my mind at ease that all was in good order. He offered to explain everything that was done and answer any questions I had. It was a pleasure to have him work on my equipment.
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Travis was great, however the oversight on the lack of surge protectors vs warranty is on Groggs, not the customer. After paying $7000 for a new unit, I wasn’t expecting to be shelling out more cash for something you missed. Thanks
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Groggs technicians did a masterful job installing our new air conditioning system.
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We really appreciate the quick response from Chris during our crisis. Thank you
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He knew what he was doing explained everything and very nice person.
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I am very impressed, and happy with the experiences I have had with Grogg's, and especially with Jim, and with Shawn. Both were VERY friendly and knowledgeable. I look forward to future business with Grogg's........
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Misc. supplies -tightened handle on on outside faucet, worked fine after that.
Service No Charge - Re-did Gas Line in Basement for Furnace and Hot Water Tank for HVAC Install.
Service Call Fee:flushed the tankless water heater to clean the sensors.
Performed Platinum Comfort Club Membership Tune-Up on Cooling System Cleaned and checked operation of air conditioners. Filter sizes are 16-25-4 and 16-20-1. Upstairs system is approximately 20 years old and beginning to show its age and is working as effectively as it can. Upstairs condenser coil had thick layer of lent from dryer vent on it and causing the system to run very hot. Cleaned coil but hard to tell how much damage has already been done. Would think about replacement of upstairs system in near future.
Performed Platinum Comfort Club Membership Tune-Up on Heating System Cleaned and checked operation of equipment. Installed plasma air air purifier. Changed filters and all checks were good. PLEASE MAIL CUSTOMER RECEIPT.
Performed anniversary check on equipment. Changed Aprilaire 413 filter. Verified working status of surge protection. Discussed comfort club renewal with customer.
60,000 BTU, 96% Efficient, 2-Stage Variable Speed Furnace
Performed Platinum Comfort Club Membership Tune-Up on Cooling System Cleaned and checked operation of 4 month old system. Filter still in good condition. Verified working status of surge protection.
Service Call Fee: husband had already cleared the drain and was interested in information about maintenance. left customer with pamphlets regarding our products and services.
A.O. Smith 40 Gallon Power Vent Water Tank
