Frank from Grogg’s provided excellent service. He was knowledgeable and gave an excellent explanation of what was required and why.
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He was he was a very professional and very very nice guy coming up here and doing I'll walk him any of your people back anytime up here to give me an estimate when I call I think you're very very important to the people thank you
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Richard did a very good job of getting my heat back on. I watched the procedure and it was very interesting what was going on with my unit that kept it from working the way it should. Big thanks to Richard. Now is not the time for no heat!
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He. Done. A. Excellent. Job. Well. Satisfied.
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
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They always let me know when my service is due if I forget to call. They let me know when they'll be here and send a pic of the one who will be doing the service. They always show up on time and are very polite and get right to work. I am very pleased with their service.
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Replaced pressure switch could not get system to malfunction but observed multiple pressure switch codes in fault memory.
Noise is coming from inducer motor. Replaced motor and preformed heating check.
Install new furnace and air conditioner. Modify duct system.
Performed annual maintenance on equipment.
Unit was tripping out on code 31 pressure switch. Unit would run for a few minutes then shut off. Cleared obstruction in drain line and cleaned out drain trap. Unit is functioning properly again.
Unit has a bad control board for the spark ignition. Unit is from 1989. Recommended replacement of unit. Justin is coming out tomorrow to give an estimate.
Install new air conditioner. New line set, pad and disconnect.
Found a burned up capacitor to the blower motor. Replaced and unit is functioning again.
Water on floor was coming from humidifier because the water panel was crusted up. It doesn’t appear that the water panel or furnace filter had been changed since the unit was installed. Replaced panel and filter and everything is operating as it should.
Arrived and found inducer motor locked up. Need to replace inducer in order to get system functional again. Installed inducer motor, turned system on and system fired right up. Watched operation and checked temp rise. System is operating properly at this time.
Arrived to find homeowner was messing with tstat and blew low voltage fuse (3@). Removed and replaced tested operation and all check good