Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Frank from Grogg’s provided excellent service. He was knowledgeable and gave an excellent explanation of what was required and why.
Overall Experience
Quality
Price
Convenience
He was he was a very professional and very very nice guy coming up here and doing I'll walk him any of your people back anytime up here to give me an estimate when I call I think you're very very important to the people thank you
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Richard did a very good job of getting my heat back on. I watched the procedure and it was very interesting what was going on with my unit that kept it from working the way it should. Big thanks to Richard. Now is not the time for no heat!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Performed annual maintenance on air conditioner. Recommended to customer that he trim bushes around air conditioner to allow for better air flow to unit.
Unit has a sealed system leak. Small ball of ice on the evaporator and the low heat coming off the condenser along with the gurgling sound of air in the system are all signs of a slow leak. If the leak could be found, that part would need to be replaced along with the filter dryer and compressor. This is not a recommended repair because of the poor condition of copper lines. Repair estimate would be $600-$900
Summary:Tub has come loose likely causing the leak, which snowballed into having bad bearings. Customer would need a new gear box assy. Washer, and hub nut.
Performed annual maintenance on equipment.
Installed Reme Halo. Tested and adjusted for home size.
Preformed heating and cooling check on both systems. Replaced capacitors on all units.
Arrived and found primary vent from package unit never connected under house due to lack of access. Will need to pull unit from wall, go through wall penetration, reconnect flex to main trunk line and pull flex duct back out penetration and build a proper dog box.
Preformed heating and cooling check on heat pump and backup furnace.
Arrived and found inducer motor failing. Check AC and found it low on refrigerant and a rotted out coil from dog urine. Suspected leak in evap coil. Due to age, condition and cost of repairs it may time to think about a more efficient system.
Arrived and found condensate pump clogged. Cleaned, blew drain out and system is operating properly at this time.
Performed annual maintenance on equipment.
building sewer full. roots ran 14ft. pulled cable back. a lot of roots got the cable stuck. drain is not completely open. clay tile pipe needs replaced.
Arrived and found system code 13, no flame. Cleaned dirty flame sensor and system is operating properly at this time.
