Service Fee-Platinum Customer found blower wheel to be extremely dirty, causing blower motor to fail blower motor is locked up most likely due to stress caused by dirt. System is 20+ years old and is in poor condition. Previous technician noted. Secondary collection box leaking and or inducer motor issues. Do you strongly recommend replacing system due to age versus efficiency. And taking a vantage of buy one get one free deal. Customer is going to call in later to decide if she wants repair and or a lead. Adjusted price as much as I Could Customer did mention financial issues.