Cory is the best! I request him to do all my services from now on!
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Overall Experience
Quality
Price
Convenience
Overall Experience
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Price
Convenience
Overall Experience
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Price
Convenience
Overall Experience
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Overall Experience
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He is very thorough and answers all my questions, as dumb as some of them are sometime!
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Corey was very professional and forthcoming about my HVAC systems and their statuses. He quick to explain what he was doing not only when in my presence but also the exterior portions of each system. Following completion of the service, he explained that there would be nothing billed as this was a part of service agreement as well as post service actions I should expect via email. He and Ron worked as a team in fulfilling my service.
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Both Corey and Ronnie ( who was in training ) were very professional and did their jobs well. Could not ask for better service. Corey had been our technician earlier this year and did an excellent job cleaning our outside unit and checking the system. We have always been pleased with his work performance . He’s easy to talk to and doesn’t get offended or bothered when you ask questions.
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Very happy with Epson and the service he provided
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Anthony was very kind and knowledgeable. He is going to get our issue fixed up
Response from Grogg's Home Services:
We are happy to hear you had a positive experience. Thanks for the amazing review.
Overall Experience
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Water Heater Repair: A client's tankless water heater was intermittently providing hot water and occasionally producing lukewarm or cold water. Upon inspection, I found that the flow sensor within the water heater had become clogged with mineral deposits. I thoroughly cleaned the sensor and descaled the unit, ensuring proper water flow and consistent hot water supply for the client.
AC Replacement: When it came time to replace an outdated AC unit, I consulted with the homeowner to select an appropriate system for their dwelling. I performed a load calculation to determine the perfect size and recommended a high-efficiency York central air conditioning model. This choice not only reduced the client's energy consumption but also significantly improved the cooling performance of their home, enhancing overall comfort.
Preventative A/C Maintenance: A homeowner proactively scheduled our comprehensive preventative maintenance service for their A/C system. Our meticulous approach covered all essential components, starting with a thorough inspection of electrical connections and followed by the careful cleaning of coils to optimize heat exchange efficiency. We also checked and adjusted refrigerant levels for optimal cooling performance. As a final touch, we replaced air filters to ensure consistent airflow and system health. This proactive maintenance not only prevents potential breakdowns but also extends the lifespan of the A/C unit, providing the homeowner with reliable and efficient cooling throughout the year.
Ductwork Repair: Responding to a residential property's heightened energy expenses and the pursuit of enhanced energy efficiency, we embarked on a thorough investigation. Employing our meticulous methodology, we identified leaky air ducts as a primary factor contributing to inefficiency. Our targeted approach included an intricate sealing process, addressing these leaks comprehensively. This intervention not only curtailed energy waste but also elevated indoor air quality and the overall well-being of occupants.
Air Conditioning System Replacement. When a client contacted us regarding their inefficient A/C system, we arrived to address the issue. Confronted with the challenge of an AC system that had transformed into an energy drain, we wholeheartedly embraced a forward-looking solution: an energy-efficient AC replacement. Drawing upon our team's expertise, we orchestrated the replacement process, characterized by the careful removal of the outdated system and the methodical installation of an advanced, energy-efficient unit. The end result transcends a mere cooling solution – it's an integrated approach that not only ensures efficient cooling but also harmonizes with the customer's sustainability aspirations, effectively contributing to lowered energy consumption and a better environmental footprint.
A/C Maintenance. We carried out a thorough AC maintenance service encompassing various key aspects. We meticulously cleaned both the evaporator and condenser coils, eliminating accumulated debris that could hinder heat transfer. Furthermore, we conducted a precise assessment of refrigerant levels, making adjustments to align with manufacturer specifications, thereby optimizing cooling efficiency. Our inspection extended to scrutinizing the intricate network of electrical connections, ensuring robust functionality. The outcome of our comprehensive maintenance strategy is a finely-tuned AC system that promises exceptional cooling performance during scorching days.
Ductwork Repair. A commercial property experienced airflow imbalance and hot spots. We performed ductwork repairs, including resizing and sealing, optimizing the cooling efficiency and comfort in the building.
Water Heater Repair Service. A malfunctioning pressure relief valve was causing issues with the water heater. We promptly replaced the valve, ensuring safe and reliable water heating for the customer.
Air Conditioning System Replacement. When a client's AC system became inefficient and costly to operate, we recommended an energy-efficient AC replacement. We arrived to carefully remove the old system and perform the installation of the new a/c unit. The new system provides superior cooling while reducing energy consumption.
Air Conditioning System Maintenance. As part of routine AC maintenance, we cleaned the condenser, lubricated moving parts, and replaced air filters. The customer's AC system is now running smoothly, saving energy and enhancing indoor comfort.
Water Heater Repair Service near Ridenour St. Responding to a customer's complaint of a malfunctioning water heater, we promptly arrived at their residence for repair. Our skilled technicians diagnosed the issue—a faulty thermostat—and swiftly replaced it with a new one. We tested the water heater to ensure it was functioning properly, providing the client with hot water once again. They expressed satisfaction with our efficient and effective repair service.
Air Duct Cleaning Service near Ben St. A residential customer contacted us for professional air duct cleaning services to improve their indoor air quality. Recognizing the importance of clean ductwork, we promptly scheduled the service. Our skilled technicians arrived equipped with specialized tools and equipment to thoroughly clean the air ducts. By removing accumulated dust, allergens, and debris, we restored the cleanliness of the ductwork, ensuring better airflow and improved indoor air quality for the customer.
Ductwork Repair Service near Cliffside Dr. A homeowner contacted us regarding poor airflow and uneven cooling in their home. Upon inspection, we identified damaged ductwork as the culprit. Our experienced technicians skillfully repaired the ductwork, sealing any leaks and restoring proper airflow. We conducted tests to verify the effectiveness of the repairs and ensured the client had a well-functioning duct system, resulting in improved energy efficiency and better comfort throughout their home.
AC Maintenance Service near Roosevelt Rd. At the client's request, we performed annual AC maintenance to ensure optimal performance. I arrived at the scheduled time and conducted a comprehensive inspection of the air conditioning system. I cleaned the condenser coils, checked refrigerant levels, lubricated moving parts, and tightened electrical connections. Any minor issues were promptly addressed to prevent potential breakdowns. The client was left with a well-maintained AC system, ready to provide efficient cooling during the hot summer months.
Air Duct Cleaning near Pick St. A residential customer contacted us for professional air duct cleaning services to improve their indoor air quality. Recognizing the importance of clean ductwork, we promptly scheduled the service. Our skilled technicians arrived equipped with specialized tools and equipment to thoroughly clean the air ducts. By removing accumulated dust, allergens, and debris, we restored the cleanliness of the ductwork and ensured better airflow, and improved indoor air quality for the customer.