Service was ok. Didn't like the attitude. I felt like I was being called a liar about the circumstances. Also this is the second time this guy has come out and found that something hadn't been done right. I have had the humidifier for 2 years and am just now being told it was not hooked up. Felt like he was saying I had done something to unhook it. I had to pay for something that should have been done 2 years ago.