Service Call Platinum Client heat pump not coming on at all with call for heat inspected wiring found contactor to be failed contacts have broken off with one side looking like it had one had at one point been welded to the contact. also found capacitor to be failed 40/5 testing at 34/4.1. replaced contactor and capacitor. system now firing up noticed banding on outdoor coil in heating, system producing nine degree temperature rise refrigerant pressure 26 over 160. system is a 2007 Goodman R22 heat pump, low on refrigerant, spoke to customer about potential replacement, customer does not want to replace only wants repair. added 2 lb of R22, system no longer banding producing 20 degree temperature rise. spoke to customer about the importance of yearly maintenance as the system ages, signed customer up on cozy maintenance plan waving service call fee, and discounting repair
