I’ve been a customer for many years as we’re my parents. I don’t expect that to change.
Response from Grogg's Home Services:
We're so happy to hear that you had a great experience with us. Thanks for taking the time to leave a positive review.
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Response from Grogg's Home Services:
Thank you so much for taking the time to leave us a 5-star review!
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Response from Grogg's Home Services:
We are incredibly grateful that you took the time out to leave us a 5-Star review.
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Travis did a great job. We were very pleased with his professionalism and knowledge concerning the service call.
Response from Grogg's Home Services:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work!
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Response from Grogg's Home Services:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
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Response from Grogg's Home Services:
We are incredibly grateful that you took the time out to leave us a 5-Star review.
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All Groggs staff are friendly personable and knowledgeable
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Called to let me know he was on his way. Right in got to work to correct the problem! Polite young man!
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Epson is very knowledgeable regarding HVAC and explains it very thoroughly. An asset of employee.
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Epson was great in detecting our problem and suggesting our best action going forward!
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The boys worked hard and got the air conditioner fixed. Very professional.
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Arrived on time and were pleasant and courteous. They did excellent work
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Plumbing Repairs: Responding promptly to a client's urgent plumbing concerns, our seasoned team adeptly repaired a leaking pipe. Conducting a thorough diagnosis to precisely identify the leak's source, we replaced the damaged section. To ensure the overall integrity of the plumbing system, we performed a comprehensive check, guaranteeing a durable and leak-free solution.
Plumbing Repair Service: Upon receiving a call from a client about a persistently dripping faucet, I conducted a detailed assessment. Using precision tools, I identified a worn-out washer as the cause of the leak. Swiftly replacing the damaged washer and inspecting for any additional issues, I ensured a tight seal, putting an end to the wasteful water drip and restoring the faucet to optimal functionality.
Water Heater Installation near Homestead Dr. When a residential client needed a new water heater, we offered comprehensive installation and replacement services. After discussing their preferences and requirements, we scheduled the installation with the client. After arriving at the residence for the installation, we removed the old unit, installed the new one, and ensured proper connections and safety measures. Our team thoroughly tested the new water heater to confirm its functionality, leaving the client with a dependable and efficient source of hot water.
AC Replacement Service near Cherry Ave. When a homeowner's aging air conditioning system no longer met their cooling needs, we assisted with a hassle-free AC replacement. After carefully evaluating their requirements and providing suitable options, we scheduled the installation. Our team efficiently removed the old unit and installed a high-performance Lennox central air conditioner in its place. We ensured proper sizing, efficient ductwork, and optimal airflow to maximize the system's cooling capacity. The client was delighted to have a new and reliable AC unit to keep their home comfortable.
Performed heating and cooling check. Everything looked great and functioned how it should. Changed filter and cleaned outdoor unit. Confirmed operation.
Performed heating and cooling check. Everything looked great except for a burnt outlet and plug for the furnace (see pictures). Replaced outlet and plug (see pictures) and turned equipment back on. Confirmed operation.
Customer said coil was icing over. Found filter was plugged off, blower motor capacitor was out of range causing the blower to not start, and the system was low on refrigerant. Changed filter. Changed blower motor capacitor. And recharged system with r22. Watched system run for 30 minutes. Everything is running as it should. Temp drop of 17 degrees. Confirmed operation of system.
Evaporator coil is a solid block of ice. Furnace filter is pretty dirty. Customer was also filtering in an upstairs return causing additional lack of airflow across the coil. Customer has elected to let coil thaw naturally versus paying labor charge for us to thaw the the coil. Customer is going to get new filter themselves and will call back if there are any other issues.
Heil split system using AA413 filter. All checks good at this time and system is running properly. Customer would like to wait at this time to renew Cozy Plan and plans to call in when convenient for him.
Removed air cleaner from customer equipment and renewed maintenance plan.
2021 Ruud split system using AA413 filter. All checks good at this time and system is operating properly. Customer current on Cozy Plus HVAC plan through Nov
Amana split system w/16x25x1 filter. System under contract is for their adjacent garage unit not the main house. All checks good at this time. Unit is only responsible for an upstairs unit to garage and settings are very lenient for requested temps. Position of unit outside makes it prone to build up on condenser coil so made note of that and proceeded to hose out the a/c.
8 yr old Fujitsu mini split system was flashing a code for outdoor fan motor error. System warranty ran out in 2020. Removed power to inspect board and motor. Board does not look in great shape. Reapplied power and system started up and ran. Refrigerant level looks fine. Unit is likely to fault again and repair would be $2k or more to replace motor and board. Customer has decided not to do anything with the unit for the moment and leave it as is.
Changed customer’s 14x14x1 ceiling return filter. ** **Customer would like us to assist ordering her next box of filters for her.
