Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Very satisfied with this company and everyone we have had contact with.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
We recommend Groggs frequently.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
My furnace seemed out of sync with the thermostat so I called Groggs, Ive had a service contract with them for many years. Chris came out right away and in no time at all everything was working perfectly. Chris was so nice to explain what had caused my problem and fixed it fast. What a delightful fellow. I can’t imagine using any other company than Groggs.
Overall Experience
Quality
Price
Convenience
Performed Platinum Comfort Club Membership Tune-Up on Cooling System 2011 Broan split system w/ AA213 filter. Replaced filter. Outdoor capacitor rated for 40/7.5 mfd, currently in range however slightly lower on fan side. Customer uses tstat with circulating fan option so it may just be do to further use than an auto setting. Getting good amp draws and temp difference. Surge protection is active on outdoor unit, none present inside at furnace. Will leave quote option for reference. All other checks good at this time.
Performed Platinum Comfort Club Membership Tune-Up on Cooling System Changed filter and checked and cleaned system. All checks good. Recommend surge protector for equipment. Quoted price for surge protection. Customer is going to renew and will be sending in a check for renewal and filter.
Performed Platinum Comfort Club Membership Tune-Up on Cooling System Changed filter and checked and cleaned system. All checks good. Recommend surge protector for equipment. Quoted price for surge protection. Customer is going to renew and will be sending in a check for renewal and filter.
Performed Platinum Comfort Club Membership Tune-Up on Cooling System Changed 20-25-5 filter. Cleaned and checked operation of air conditioner. Tested condensate pump and Verified working status of surge protection. All checks were good. Customer had a meeting but will call in regarding comfort club renewal.
Service Call Platinum Client - Drained/Flushed, Filled, and Re-Lit Hot Water Tank. Performed Home Inspection. Water Pressure - 65psi. Water Temperature - 125°F. No Stops Under Kitchen Sink. Lavatory and Toilet have Old Chrome Stops. Washing Machine has Old Crudded up Valves with Rubber Hoses.
Service Call Platinum Client Hvac system had bad capacitors and a needed a new contactor. System is a 2006 r22. Static pressure on return is a bit higher that normal. Will have to be addressed when equipment is replaced. Customer will call during the fall to have furnace inspection done.
Service Call Platinum Client Unit has a bad expansion valve. Repair will be close to $3,000 For all that involve the replacement of it and 2 capacitors, 1 contactor, insulation of plenum as well. Customer is getting estimate for replacement today.
Service Call back-disconnect was left out when maintenance was done. Customer wished for me to replace return floor grill while I was there. Picked one up from supply house and installed
