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Espon did an otstanding job! He also found a dangerous gas line on my stove and fixed! I am forever grateful!
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He was very friendly. He explained what the problem was and how he fixed it. He gave me options about safety and the future. The service was excellent. The cost was reasonable.
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Trey was very helpful. Answered all my questions and offered great advice on improving efficiency of my furnace.
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Adam our tech was fantastic. Very knowledgeable and polite. Great job !
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We were out of town on a trip and had a furnace problem. The house sitter let us know and my wife contacted Grogg's and Tim and Carma immediately sprang into action. Tim personally went out on a weekend and they put a new furnace in immediately. The service and personal touch at Grogg's is unbeatable. I am grateful for their service and caring attitudes going above and beyond.
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Overall Experience
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Overall Experience
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Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
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Fred was able to solve the problem today fairly quickly.
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
Overall Experience
Quality
Price
Convenience
Arrived and found gas valve has shorted. Need to replace valve under parts only warranty. Installed gas valve and system is operating properly at this time.
Replaced thermocouple and checked operation. Also repaired gas leak at union inside gas furnace.
Performed annual maintenance on equipment.
Performed annual maintenance on furnace.
Performed annual maintenance on equipment.
Replaced inducer motor. Adjusted price to take $79 off of bill from customer being charged a service fee before when they weren’t supposed have been charged for it.
Performed annual maintenance on furnace.
Stuck pressure switch replaced .30 switch and observed system operation.
Performed annual maintenance on furnace.
Install new furnace and ac. New lineset, pad and disconnect. New thermostat and filter system. Reconnect gas, drain, vent and electric
Performed annual maintenance on furnace.
Intermittent operation between vent motor and pressure switch. Vent is level 7 539$ - pressure switch is level 3 169$
